Privacy Policy

We may collect the following types of data:

• Personal Identification Information: Such as name, email address, contact number, etc.
• User Account Information: Including Mate ID and Mate Password.
• Usage Data: Date and time of website visits, pages viewed, IP addresses, etc.
• Cookie Data: Used to enhance your user experience.

We use the collected data for the following purposes:

• Service Improvement: Analyzing user behavior to improve our products and services.
• User Support: Responding to your inquiries and providing technical support.
• Marketing Activities: Sending you information about our latest products and services (only with your consent).
• Legal Compliance: Complying with applicable laws and regulatory requirements.

We do not sell, trade, or rent your personal data to third parties. However, we may share your data under the following circumstances:

• Vendors and Service Providers: To support our business operations.
• Legal Requirements: When we are required to do so by law or to protect our rights, users, or others' safety.

We use cookies to enhance your user experience. You can choose to disable cookies in your browser settings, but this may affect some functionalities of the website.

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access Right: You can request access to your personal data that we hold.
• Right to Rectification: You can request the correction of inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data.
• Right to Restrict Processing: You can request us to limit the processing of your data.
• Data Portability Right: You can request the transfer of your data to another service provider.
• Right to Object: You can object to the processing of your personal data at any time.

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us:

• Email: [email protected]
• Address: Tsuen Wan District, Hong Kong Special Administrative Region